In this role, you will play a vital part in coordinating the day-to-day operations of our Pick-Up and Delivery (PUD) fleet, ensuring efficient scheduling, strong customer service, and seamless support for our Freight, Warehousing, and Distribution teams.
If you thrive in a fast-paced environment, enjoy problem-solving, and have a passion for logistics, this could be the opportunity for you.
What You will be doing
🚛 Fleet Scheduling
Efficiently plan and schedule pick-up and delivery runs through Orcoda to maximise fleet performance while ensuring accuracy and on-time service delivery.
📞 Driver Coordination
Maintain clear and consistent communication with drivers, assist with job allocation, and ensure freight is loaded and delivered safely and efficiently.
✅ Compliance & Safety
Monitor and ensure compliance with Dangerous Goods requirements, Driver Fatigue Laws, and all relevant safety standards and procedures.
📊 KPI Monitoring & Reporting
Track and report on key performance indicators including:
- Missed pick-ups
- Return times
- Fleet utilisation
- Overall transport performance
âš¡ Problem Solving
Manage delayed or missed pick-ups, implement corrective actions promptly, and coordinate special delivery requests and priority freight movements.
🛡 Fleet Presentation & Management
Ensure vehicles meet safety standards and compliance requirements, including fatigue management and load restraint guidelines.
What You'll Bring
✔ Strong Attention to Detail
Excellent planning skills with a high level of accuracy and the ability to work effectively in a fast-paced operational environment.
✔ Outstanding Communication Skills
The ability to communicate confidently, collaborate with stakeholders, and coordinate resources effectively.
✔ Effective Time Management
Proven ability to prioritise tasks, manage competing deadlines, and multitask in a busy transport operation.
✔ Industry Experience
Previous experience within the Transport and Logistics industry, particularly in scheduling, dispatch, or fleet coordination, is highly desirable.
✔ Systems & Technology Skills
Experience using computerised dispatch systems and proficiency in Microsoft Office applications.
✔ Compliance Knowledge
Knowledge of:
- NHVR Fatigue Management or BFM
- Load Restraint Guidelines
- Dangerous Goods handling requirements
will be highly regarded.
Why Join Northline?
📈 Learning, Training & Development
We invest in our people through leadership programs, communication training, self-development opportunities, and role-specific learning. We are proud to promote from within and support long-term career growth.
🏆 Employee Recognition Programs
We celebrate and reward individuals, supervisors, and teams who demonstrate Northline's values and make outstanding contributions to our business.
💙 Wellness & Benefits Programs
Access our Employee Assistance Program and a range of wellbeing initiatives designed to support you both personally and professionally.
🎁 Exclusive Employee Benefits
Enjoy discounts across:
- Travel
- Fitness and health
- Sports and entertainment
- Automotive
- Gifts and lifestyle products
- And much more
🤝 Team Culture
Be part of a supportive team environment with regular team-building activities and opportunities to connect with colleagues across the business.
About Northline
Northline is an experienced Australian-based global logistics business with an industry-leading national network and an international reach spanning more than 100 countries.
Our customers' freight may start or end in international cities, small towns, or remote communities, but wherever the destination, you can rely on Northline to deliver.
At Northline, we believe our people are one of our greatest assets. We are a progressive Australian family-owned business, proud of what we achieve and committed to recognising and rewarding those who go above and beyond.
That's why we are Australia's Global Logistics People.
Pre-Employment Requirements
Northline is committed to providing a safe workplace for all employees.
Successful candidates will be required to undertake and pass a pre-employment medical, including a drug and alcohol screen, as well as a police clearance.
